6640 Simpson Ave #1
North Hollywood, CA 91606
(818) 764-0182

A Business Analyst and Microsoft Office Specialist with a track record of innovation and strategic thinking. A computer expert with broad knowledge of Windows operating systems, applications, desktop databases and programming. Self-motivated, detail-oriented individual with strong organizational, writing and analytical skills. Proficient at VBA, Access, Excel, Word, and Powerpoint, and SQL. Have knowledge of Microsoft Project.

Professional Experience
NESTLÉ - Glendale, CA October 2002 - January 2003
Access Developer/Production Support
  • VBA development for material audit database.
  • Designed and created material creation workflow tracking database to supplement SAP workflow system.
  • Writing SQL queries to verify and analyze data.
  • Used Tivoli system to route trouble tickets.

AVON - Pasadena,CA June 2002-October 2002
Home For The Holidays Lead/Access Developer (June 2002 - October 2002)
Managed the back-end registration of the 2002 Avon Home For The Holidays events.
  • Managed a staff of 18 people including data entry, office assistants and customer service representatives.
  • Registered over 28,000 people for 2002 Avon Home For The Holidays.
Designed an event registration and tracking database for the Home For The Holidays events. Used the database to:
  • Bill over $500,000 in registration fees.
  • Track event attendance and capacity. Provided regular reports to Avon staff.
  • Send confirmation letters to event participants.
  • Manage the preparation of individualized attendee packets.

NESTLÉ - Glendale,CA May 2002-June 2002
Training Design/PowerPoint Specialist (June 2002)
  • Updated training materials in PowerPoint and Word.
Access Developer (May 2002)
Designed and programmed an employee competency tracking database.
  • Program used to store and analyze yearly employee competency evaluations
  • Easy to use data-entry and reports screens
  • Evaluations/data stored covered a total of 23 different competencies, 596 behaviors, 3 behavior skill levels and 7 different technical/functional expertise categories.
  • Created 9 different reports filtered by 5 separate parameters to analyze the evaluation data

Project Analyst, Timekeeper (2000 – 2001)
Responsible for analyzing company policies and procedures during implementation of automated timekeeping and payroll system.
  • Initiated major changes to automated timekeeping system which will result in projected labor cost saving of $85,000 annually.
  • Collaborated with corporate IT Department in the implementation and testing of system changes.
  • Designed and authored specifications and managed creation of customized Scheduling Program, reducing scheduling time by 50%.
  • Created statistical analysis that saved company approximately $50,000 in hardware costs.

Training Supervisor (1996 – 2000)
Managed training and human resource issues for Parking and Valet Departments.

  • Managed annual training budget of $40,000.
  • Designed and programmed three multi-function databases used to track and analyze employee and theme park information.
  • Managed and trained over 200 employees annually.
  • Developed 4-day training program for new employees.
  • Wrote a 70-page Operations Manual, a 50-page Valet Manual and a 100-page Leader’s Guide.

Parking Toll Booth Lead (1993 – 1996)

Computer Skills
Microsoft Office including:
  • Intermediate VBA programming.
  • OLE and Office Automation.
  • Access – desktop database creation, design and programming.
  • Excel – standard uses and data analysis.
  • Word – advanced document design and creation.
  • PowerPoint
  • Open Office Suite
Other computer skills:
  • Windows 95,98, 2000 including installation and customization.
  • Knowledge of HTML and PHP.
  • Programming in Basic, Pascal and Delphi.

B.A. Molecular Biology
UC Berkeley, Berkley, CA

Graduate Program in Molecular Biology
UCLA, Los Angeles, CA

A Word 97/2000 version of my resume may be found here.